Audit Trail
Complete record of signer events including timestamps, IP addresses, and field-level changes to support legal defensibility and compliance reporting.
Typed eSignatures are legally valid under ESIGN and UETA when intent and consent are documented; signNow records intent, timestamps, and signer authentication to support enforceability and operational efficiency.
Organizations and individuals who need fast, remote signing commonly prefer typed eSignatures for convenience and speed.
An HR Manager uses typed eSignatures to onboard new hires remotely, send offer letters and policy acknowledgements, and maintain secure records. They rely on templates, reminders, and audit logs to reduce manual follow-up and meet retention requirements.
A Field Sales Rep sends quotes and receives typed signatures on a mobile device to close deals quickly. They use signNow templates and mobile apps to collect customer consent, attach signed documents to CRM, and speed revenue recognition.
Optica Ventures adopted signNow to reduce signature friction and improve client experience.
Resulting in faster closings and fewer missing signatures across deals.
Xerox integrated signNow with NetSuite to route and sign procurement and service documents.
Leading to measurable time savings and improved data accuracy in ERP workflows.
Signer types their name into a signature field; signNow applies a styled font and records intent, timestamp, and signer email to create a legally supportable signature option for low-to-medium risk documents.
Signer draws a signature with mouse or touchscreen; signNow saves the stroke data and includes it in the audit trail, useful when a handwritten appearance is preferred.
Signer uploads a scanned signature image to apply to documents; signNow embeds the image and logs usage, which can be paired with stronger authentication where needed.
Use digital certificates for higher-assurance signatures; signNow supports certificate workflows and timestamping for regulated or high-risk transactions.
Send first reminder two to three days after sending
Send escalations after one week if unsigned
Issue final notice three to four weeks after initial send
Set document expirations at 30 to 90 days as appropriate
Retain for seven years for tax audit support
Keep for three to seven years depending on regulation
Follow state rules; commonly six years minimum
Retain for the contract term plus six years
Retain according to agency-specific rules
Complete record of signer events including timestamps, IP addresses, and field-level changes to support legal defensibility and compliance reporting.
Reusable templates with preset signature and data fields reduce setup time for recurring documents such as NDAs, offer letters, and lease agreements.
Send the same document to many recipients at once for mass acknowledgements or invoices; available on Business Premium plans to scale at volume.
Programmatic control for uploading documents, creating templates, sending signature requests, and retrieving signed PDFs for integration with ERPs or CRMs.
Native iOS and Android apps allow typing and placing signatures on the go, with offline signing support and synchronization when reconnected.
Show or hide fields based on answers to other fields, improving form accuracy and reducing signer confusion during typed signing.
Create and prepare document with required fields
Deliver to signer with authentication and due date
Issue two-day reminder after initial send
Escalate to manager or secondary contact after one week
Collect last signature and lock the document
Move signed file to secure storage
Evaluate retention needs annually or by policy
Delete files according to retention schedule
signNow works across modern browsers, native mobile apps, and a REST API for integrations.
Ensure browser versions are current and mobile apps are updated; for automated workflows use signNow API credentials and follow security best practices when storing API keys.
| Feature | Value |
|---|---|
| Reminder Frequency | 48 hours |
| Authentication Method | Email or SMS |
| Template Library | Shared team folder |
| Default Expiration | 30 days |
| Audit Trail Retention | 7 years |
| Feature | signNow | DocuSign | Adobe Sign |
|---|---|---|---|
| API access | full api | full api | full api |
| Bulk send | yes (premium) | ||
| SSO availability | yes (site license) | yes (enterprise) | yes (enterprise) |
| Mobile apps | ios/android | ios/android | ios/android |
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $8/user/mo | $13/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Free trial avail. | Free trial avail. | Free trial avail. | Free trial avail. |
| Bulk Send | Yes, included (Premium) | Available on plans | Available on plans | Available on plans | Available on plans |
| Audit Trail | Yes, full audit trail | Yes, full audit trail | Yes, full audit trail | Yes, audit trail | Yes, audit trail |
| HIPAA Compliant | Yes, BAA required | Yes, BAA required | Yes, BAA required | Varies by plan | Varies by plan |
| Envelope Cap | No envelope cap | 100 envelopes/user/year | No cap noted | No cap noted | No cap noted |