Audit Trail
Complete tamper-evident logs with timestamps, IP addresses, and signer actions for legal and compliance reviews.
Electronic signatures meet legal standards under ESIGN and UETA in the United States and reduce turnaround times and paper handling. They help maintain compliance and create a verifiable record for audits while reducing operational cost and delay.
Organizations across real estate, healthcare, finance, legal, and education use eSignatures to speed approvals, reduce paper, and secure signatures.
Individual contributors, managers, legal teams, and IT admins rely on eSignatures to complete transactions quickly while preserving compliance and audit records.
An IT Administrator configures single sign-on, enforces authentication policies, and integrates signNow with enterprise systems like Salesforce or NetSuite. They monitor audit logs and ensure encryption and retention settings meet company and regulatory requirements.
A Business User prepares Word contracts, uploads them into signNow, places signature and data fields, and sends documents for signature. They use templates and bulk send features to scale recurring workflows without technical support.
Optica Ventures used signNow to simplify client signatures on investment documents with a clear interface and template reuse
Resulting in faster executed agreements and higher client satisfaction with online signing.
Xerox integrated signNow into NetSuite to route purchase approvals and contract signatures automatically
Leading to consistent signature capture and streamlined financial reconciliation.
Create signature, date, and text fields directly over your Word content so signers complete exactly what you need without editing the base document.
Save commonly used Word documents as templates with pre-placed fields and role assignments to reduce setup time for repeat workflows.
Signers can complete documents on mobile when offline; changes sync and finalize once connectivity is restored for reliable field capture.
Distribute the same Word form to many recipients with personalized fields and tracking, suitable for large-scale agreements or enrollment forms.
Set a clear due date for signing to create urgency.
Send a reminder 48 hours after initial invite for unattended signers.
Escalate to an alternate contact if no response after seven days.
Use expiration settings to close stale requests and maintain document state.
30 days for active review and edits
7 years for most business contracts
10 years or as required by regulation
Set signing links to expire after 30 days
Retain audit trails for the full retention period
Complete tamper-evident logs with timestamps, IP addresses, and signer actions for legal and compliance reviews.
Multi-factor options and phone verification reduce fraud risk for sensitive documents and regulated industries.
Show or hide fields based on earlier responses to keep forms concise and contextually accurate for signers.
Full API supports document generation, sending, and retrieval for automated Word-based workflows and system integrations.
Prebuilt connectors for Salesforce, NetSuite, Google Workspace, and Box speed deployment and reduce manual steps.
Collect payments during the signing process when agreements require immediate transaction settlement.
Initiate the signing request and notify primary signer.
Automated reminder to non-responsive signers.
Escalation notification to alternate contacts if needed.
Manual follow-up by sender for critical documents.
Automatically close stale signing links.
Move completed files to secure storage.
Alert internal stakeholders when signed.
Preserve audit trail per retention policy.
signNow supports signing from modern web browsers and native iOS and Android apps, and it integrates with document storage and enterprise systems.
Ensure Word files are saved in a compatible format (DOCX preferred) and test mobile signing flows; administrators should confirm SSO and API credentials for enterprise integrations and offline app usage.
| Setting Name | Default Configuration |
|---|---|
| Reminder Frequency | 48 hours |
| Authentication Method | Email or SMS |
| Template Library | Centralized templates |
| Bulk Send Setup | Enabled on Premium |
| Retention Period | 7 years |
| Feature | signNow | DocuSign | Adobe Sign |
|---|---|---|---|
| Bulk Send | yes, on premium | ||
| Audit Trail | |||
| Mobile App | |||
| Envelope Cap | no cap | 100 envelopes/year | no cap |
| $8/user/mo | $8/user/mo | $13/user/mo | $19/user/mo | $15/user/mo | |
|---|---|---|---|---|---|
| Free Trial | 7-day free trial | Free trial avail. | Free trial avail. | Free trial avail. | Free trial avail. |
| Bulk Send | Yes, Business Premium | Yes | Yes | Yes, higher plans | No |
| Audit Trail | Yes, full audit trail | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes, BAA required | Yes, BAA required | Yes, BAA required | Yes, BAA required | Yes, BAA required |
| Envelope Cap | No envelope cap | 100 envelopes/user/year | No envelope cap | No envelope cap | No envelope cap |